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Insurance Customer Service

Car Insurance Agency Receives Recognition for Outstanding Customer Service ...

Press Release Rocket - ‎vor 3 Stunden‎
San Antonio, TX - Outstanding customer service is what everybody gets from Ed Cuellar Insurance Agency. The company is one of the best-known providers of car-auto insurance San Antonio services. Its excellent customer service coupled with the low car ...

Surge in InsurTech start-ups aimed at customer service

Actuarial Post - ‎19.07.2016‎
New research, based on more than 1,300 start-ups from across the world focusing on the insurance industry, highlights the potential for start-ups to improve the industry, a new report out from Startupbootcamp InsurTech and PwC today shows.

Pypestream Brings Secure Mobile Messaging to Insurance Industry; Announces ...

PR Newswire (press release) - ‎vor 5 Stunden‎
Among the first customers in the insurance industry to adopt Pypestream is LYNX Services, a wholly-owned subsidiary of Solera Holdings, Inc., a leading provider of software and services to the automobile insurance claims industry. As part of the ...

Magma Fincorp Ltd. Wins Customer Service Leadership Award- 2016 by Frost ...

Business Wire India (press release) - ‎22.07.2016‎
Magma Fincorp's Auto Lease business was recognized for its market share in leasing market, revenue growth, and customer retention. The company has ensured personalized assistance, right from selection of vehicle till any Insurance Claim support in ...

Buttes Insurance prides itself on service, community focus

Gridley Herald - ‎27.07.2016‎
Steve Dowd, an agent-producer for Buttes Insurance Agency, said the agency wants to be a one-stop shop for all a customer's insurance needs. Dowd grew up in Gridley, so he knows all about small-town, rural life and how a close-knit community works.

Graduate of Disabled Veterans Insurance Careers Hired to Florida Insurance ...

Insurance Journal - ‎26.07.2016‎
The five-month program prepares disabled veterans to embark on a customer service career in property/casualty insurance, with an emphasis on personal auto and homeowners lines. According to Gary Bryant, president and CEO of DVIC, Smith spent the last ...

The biggest advantage of self-network platforms, for both the company and the ...

Business Today - ‎vor 12 Stunden‎
Says Rajiv Kumar, Head Corporate Planning, Customer Service, Operations and Product Development, Universal Sompo General Insurance: "This initiative can help increase the much-needed penetration if it is combined well with other concepts such as ...

Service quality of banks: RBI, regulators step in to ease customer woes

The Indian Express - ‎14.07.2016‎
In another recent example cited by Mundra of failure of a bank to render proper customer service, a customer was sanctioned a home loan and he had agreed to take a life insurance as a cover for the loan and signed relevant documents. However, the loan ...

Michigan auto insurance rates go up in October - ‎vor 6 Stunden‎
The rate increase only affects customers of Michigan-based auto insurers, such as Auto-Owners, AAA or Frankenmuth Insurance. Michigan-based insurers provide service to one-third of Michigan drivers. The tax credit was never available to out-of-state ...

Obama Justice Department makes case against single-payer healthcare

The Hill (blog) - ‎vor 52 Minuten‎
As expensive as health insurance plans are today, it's hard for consumers to shed tears for insurance companies.

NeCastro takes on CEO role at Erie Insurance

PR Newswire (press release) - ‎vor 14 Minuten‎
In 2008, he broadened his experience, taking on the role of senior vice president of product and policy services, overseeing customer service, personal and commercial product development and processing areas. Previous to his selection as ERIE's next ...

East Africa: Old Challenges Continue to Weigh Down Local Insurance Industry - ‎26.07.2016‎
Industry experts have for long attributed the low policy uptake rate to lack of innovation, poor customer analysis and lack of customer service. James Norman, the KPMG head of insurance in East Africa, says many of the products do not meet customer ...

Amica Insurance Digitally Transforms Claims Handling with IBM MobileFirst for iOS

PR Newswire (press release) - ‎vor 10 Stunden‎
... claims so they can enhance engagement with customers and improve their experience. We've seen repeatedly that IBM MobileFirst for iOS apps not only help companies boost customer service, but are also a powerful tool to attract and retain top-tier ...

Trillium Mutual Insurance Company Obtains CSIO Certification for Personal ...

Canadian Underwriter - ‎vor 6 Stunden‎
“It is encouraging to see more mutual companies obtaining CSIO Certification for eDocs because it demonstrates a commitment to efficient customer service,” says Normand Lafrenière, President, Canadian Association of Mutual Insurance Companies ...

The Hilb Group Acquires Virginia-based NPB Insurance Services, Inc.

Business Wire (press release) - ‎21.07.2016‎
As a part of the deal, current customers of NPB Insurance Service, Inc. will be serviced by THG. New Peoples Bank will refer future insurance needs of its banking customers to THG's operations based in Abingdon, Virginia. “Our home state of Virginia is ...

10 Ways To Deliver Better Social Media Customer Service

Forbes - ‎23.07.2016‎
Conduct pre-emptive social customer care. Using social media for social care is not just about responding to comments. Use social media as a way to let customers know about potential problems before they arise.

Learning about the cost and quality of health care

The Australian Financial Review - ‎vor 8 Stunden‎
Whenever I visit my dentist, optometrist or physiotherapist (which seems rather too often of late) I promptly receive a text message from my health insurer, nib.

Pepper robot gets new job selling insurance

The Japan News - ‎21.07.2016‎
Pepper will explain comparatively simple, reasonably priced insurance products in customer service areas at branch offices.

Clarence Insurance Service celebrates 30 years in business

Clarencebee - ‎19.07.2016‎
Brittany O'Malley, customer service representative, left, Stefanie Oberkrieser, licensed insurance agent and Gary Gugino, owner of Clarence Insurance celebrate 30 years of business. Photo by Jim Smerecak. Purchase color photos at ...

QIC Insured introduces Insurance-on-Call service

Peninsula On-line - ‎23.07.2016‎
DOHA: QIC Insured, the retail arm of QIC - Qatar's leading insurer just introduced a new serviceInsurance-on-Call.