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Customer Service Technician I

The Art of Amazing Your Customers - 11 Powerful Customer Service Lessons

Huffington Post - ‎19.07.2016‎
CEOs rank customer service as the most important priority after growth, according a 2016 Gartner CEO survey. “CEOs seem to be concerned about improving customer service, relationship and satisfaction levels,” said Mark Raskino, vice president and ...

Job fairs proliferate as economy improves, but be prepared

Milwaukee Journal Sentinel - ‎vor 4 Stunden‎
Interviews will also be held for customer service positions. ... "As those people leave their jobs, you have a solid chance of moving up in the ranks," said Bobbi Miller, an employer representative with the Wisconsin Department of Workforce Development.

Avalon woman's scam struggle shows how hard it is to get money back

Press of Atlantic City - ‎vor 13 Stunden‎
Josephine Heintzelman, 91 of Avalon was the victim of scam artists who talked her into buying over $2,000 of iTune gift cards. The phone thief posed as a lawyer claiming her grandson was involved in an auto accident and in jail.

By digitizing old documents, MUD updates its filing system and workflow

Omaha World-Herald - ‎21.07.2016‎
To determine things like where a shut-off valve is located, or at what depth a service line is buried, field service technicians have had to call in an address to a dispatcher, who would have to locate and pull the file and then decipher decades' worth ...

Inside Comcast: CXI Team Displays Customer Service, Engineering 'Wizardry'

CEPro - ‎12.07.2016‎
Among the technology being used by Comcast to assist integrators is software aptly named Einstein and X-ray that allows technicians to peer into a client's MoCA network to components, transmission rates, Wi-Fi, number of STBs, HDCP encryption and more.

Mercedes-Benz launches new customer service initiatives in India - ‎19.07.2016‎
The digital service drive will allow customers to directly interact with the service technician and discuss any issues with the car for the same.

Scottsdale company keeps Starbucks grinding, Slurpees flowing, and a host of ... - ‎23.07.2016‎
Vixxo is working on a software platform where the sensors would send an alert to Vixxo's computer network, which would automatically dispatch a repair person to the store, and automatically order a replacement part to be delivered to the site via a ...

Heroes come in all forms, sometimes it's the AC technician

WANE - ‎22.07.2016‎
It's been a busy few days for Korte HVAC Service Technician Trevor Miller. The most common call– fixing the AC. ... “This is what we call a no-cool where the customer has no cooling capability whatsoever,” Miller said. “The fan inside was running but ...

20 New Jobs in Boston - ‎22.07.2016‎
Interested candidates should have prior experience working in a windows based environment including ... Customer Service Representative Job Description: We are seeking a Customer Service Representative to join our team! You will ...

Why hire a professional appliance technician?

Cambridge Times - ‎21.07.2016‎
A few short words should suffice here: speed, accuracy, efficiency, expertise, assurance and terrific customer service - all backed by a one-year written warranty!

Customer Service and Building Relationships Pays Dividends in Business

Security Sales & Integration - ‎22.07.2016‎
As we discussed how these changes were impacting many alarm companies, Sampson went on to say that “the mantra that management must keep on repeating is that it's important - even critical - that we hire only the best technicians and operators, train ...

Customer Field Service To Get Second Tech Makeover As Field Service ...

ResponseSource (press release) - ‎19.07.2016‎
19July 2016 - London, U.K. - Customer field service is to get a second technology makeover and the field service management industry is gearing up for a nascent boom, according to a new independent study from Vanson Bourne, commissioned by ...

Cool Tips To Prepare For This Weekend's Heat Wave: PSEG - ‎22.07.2016‎
Report Downed Wires, Outages and Stay Informed - To report power outages or downed wires, call PSE&G's Customer Service line at 1-800-436-PSEG (7734). You can also report outages online by logging in to My Account Our mobile-friendly ...

5G, IoT, Big Data: Everything to Do with Customer Service

No Jitter - ‎18.07.2016‎
Or alternatively, one where the device notifies customer service based on a data trigger, empowering us to help solve the matter on our terms.

Ihiji Adds Ticketing & Tracking to ServiceManager Software

CEPro - ‎22.07.2016‎
Track your issue resolution time and share the statistic as a selling point to customers interested in a service plan. Resolve issues faster with your customer's history at your fingertips - even if a different technician takes the call each time ...

I'm not lovin' it: Mum 'disgusted' after finding fingernail in McDonald's cheeseburger

Your Local Guardian - ‎21.07.2016‎
Aida Mutapcic, assistant customer services manager for McDonald's UK, sent Ms Crandley a written apology letter and £20 in McDonald's vouchers.

Confessions of a cord cutter, or how I lived without cable for a year

Kansas City Star (blog) - ‎22.07.2016‎
Forget the 500 channels of programming - you mostly scroll through them anyway for half an hour without finding anything to watch.

Chorus plea: We need more staff

New Zealand Herald - ‎21.07.2016‎
Telco network company Chorus says it's hunting for 250 new technicians and support staff as it struggles to cope with long delays in fixing customer faults. An announcement released this morning says that Chorus wants the staff by the end of the year ...

Study of IT job postings on Indeed reveals trends important for all tech ...

TechRepublic - ‎20.07.2016‎
Igloo found that customer service, relationship building, and strong written communication were all frequently mentioned in IT job postings, and with good reason.

Canada plunging toward an elevator crisis? 'We're already there,' expert says

Hamilton Spectator - ‎21.07.2016‎
Thirty years ago, he said, a technician would typically service about 35 to 45 elevators for about $1,000 per elevator a month.